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Communication in Organisations: Skills for Workplace Success

Beginner level 3.0 learning hrs

Communication in Organisations: Skills for Workplace Success

Beginner level 3.0 learning hrs
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Skills you will gain

Active listening

Assertive communication

Non-verbal cues

Storytelling

Feedback

Conflict resolution

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Key Highlights

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About this course

Effective communication drives collaboration and success at work. This free course covers the essentials—from active listening and assertive communication to storytelling, visual tools, and workplace applications like feedback and conflict resolution.

Course outline

Foundations of Organisational Communication

In this module you will cover the basics of communication in organizations, along with its types, roles, and common barriers. It also highlights value of active listening in achieving clarity and understanding at work.

Building Effective Communication Skills

In this module you will focus on strengthening workplace interactions by promoting assertive and responsive communication.It also examines how presence and nonverbal clues can enhance business relationships.

Storytelling & Visual Communication

In this module you will learn how using storytelling to engage audiences can be a successful tactic. You will also understand what is mind mapping and storyboarding techniques in greater detail for improved message structure and delivery.

Communication in Action

In this module you will learn how to apply communication skills to real-world workplace scenarios, with a focus on feedback, conflict resolution, and practical ways that promote collaboration and better decision-making.

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Communication in Organisations: Skills for Workplace Success

3.0 Hours

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