Enabling career success for everyone, through high quality learning.

• Program Manager

  This role sits in the Program Office which is a part of the international delivery operations team - the team responsible for handling of end-to-end journey of the learners. 

  A program manager owns the entire life cycle of a cohort of learners, from the enrolment to the completion of the program journey. Learners are working professionals from across the globe, aspiring to upskill in new age / digital competencies, like data analytics, data science, artificial intelligence et. al. 

  In this role of a Program Manager, one has to, 

  • Be the first point of contact for participants for any queries, and provide necessary support for all the needs within the scope of program offerings, in a timely manner
  • Foster meaningful relationships with participants, understand their needs & preferences, and deliver a personalised experience 
  • Drive all the Program Office responsibilities around scheduling & delivering program activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations, etc. This will require engagement with a variety of internal and external stakeholders like senior managers, academicians, industry professionals et. al.
  • Monitor, diagnose and drive interventions around participants’ performance and engagement during the program journey to ensure each participant has a great experience and achieves learning outcomes.
  • Contribute to organisation building by identification, development and implementation of processes for efficient and effective program management
  We are looking for people who believe in learning for life and care about impacting lives through education, and who can do all this while having a lot of fun and learning in the process.
  

  • Excellent oral and written communication skills
  • Ability to hold meaningful conversations with senior professionals
  • Problem-solving - good aptitude and the ability to identify problem areas and proactively provide solutions
  • Ability to learn fast and work in a fast-paced environment
  • Prior experience in handling international clients/customers would be an advantage
  • Excellent work ethic - those who work for a reason and not just to check boxes - those who are inspired by the vision of impacting the world through education

  Work Shift: 4 PM to 1 AM (US Shift)
  

  Gurgaon

  Bangalore

• Learning Consultant (Inside Sales Specialist)

  • Driving inquiries & admissions for the online/blended learning programs offered for the Domestic/International Market
  • Looking after the entire sales life cycle: starting from engaging with the large volume of well qualified leads till the final conversion i.e. enrolment in the program
  • Counseling experienced professionals via call or email on which course will be useful to their career progression and suggest the best options
  • Updating and maintaining MIS reports.

  • Minimum 0-2 years of work experience, a large part of which should be in BPOs, counseling, or sales (Travel, BFSI, EdTech, FinTech)
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office - especially in Excel
  • A passion for growing emerging brands.

  Bangalore

  Gurgaon

• Manager - Enterprise Sales

  • Source new sales opportunities through inbound leads follow-up and outbound cold emails and calls. Will involve engaging with the long tail prospects list.
  • Route qualified opportunities to the appropriate sales partner for further development and closure
  • Enter, update, and maintain information on leads, prospects, and opportunities
  • Research accounts, identify key players and generate interest for warming a lead
  • Communicate and engage with marketing team to ensure optimum customer engagement
  • Ensuring proper use of the CRM database and tools to help sales heads track performance.

  • 3-6 years of experience working in related sales position
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Hunger, passion, zeal to achieve targets

  Bangalore

• Assistant Manager - Finance

  • Good Knowledge of GST laws/ Income Tax laws and regulations and implement necessary change, if required
  • Support in the computation of GST liability and filing of GST returns monthly and annual basis for all group entities
  • Filing of TDS returns and making the TDS payments for all the group entities.
  • Preparation of the GST reconciliations GSTR-1 Vs GSTR-3B Vs GSTR 2B VS Books etc communicating the finding within the team, vendors and consultants wherever required for all group entities
  • Promptly responding to the notices received from the department and coordinating with the consultants for timely submission of data and closure of the notices for all group entities
  • Preparation and filing of Income tax return and tax audits.
  • Weekly/ Biweekly updates to the management for Key compliances due and ongoing litigations.
  CA with 1-2 years of experience. Preferably in compliance and from a CA firm.

  Gurgaon

• Assistant Manager - Content Writer

  • Work primarily on brochures, mailers, landing pages and other marketing collateral
  • Write sharp and concise ed-tech content that speaks to the US audience
  • Create compelling ad copy, and work on marketing campaigns
  • Work on creating content for reports on industry trends, emerging tech, etc.
  • Ensure consistency of brand tonality across communication
  • Proofread brochures and other marketing communication for grammatical errors, sentence structure and more
  • Outstanding writing and communication skills
  • Experience in writing B2B content, reports and brochures is preferred, but not mandatory
  • Sound understanding of US culture & trends
  • Ability to manage multiple projects and meet deadlines under pressure
  • Reads education, tech, news magazines and follows their social handles (preferred)
  • Active on social media and stays up to date with the latest trends
  • An eye for detail and ability to plan and maintain work volumes
  • Work experience: 1-3 years
    

  Bangalore

• Senior Manager- L&D

  1. L&D Strategy & Planning:

  • Collaborate with business leaders and HR to assess current skill gaps and future upskilling needs within the organization.
  • Develop and implement training strategies that focus on both technical upskilling and behavioral transformation to drive individual and organizational success.
  • Design learning initiatives that address specific performance improvement and behavioral development goals.

  2. Content Creation for Upskilling & Behavioral Training:

  • Lead the creation of training programs that focus on upskilling employees in relevant technical areas and fostering behavioral competencies (e.g., leadership, communication, emotional intelligence, conflict resolution).

  Work with subject matter experts (SMEs) to develop content that is both practical and engaging, ensuring that technical skills are updated while also focusing on behavior-driven learning.
  Create blended learning programs (eLearning, instructor-led, virtual workshops, self-paced learning) that address diverse learning styles and preferences.
  

  3. Execution & Delivery of Training:

  • Deliver upskilling and behavioral training sessions across various formats (in-person, virtual, hybrid), ensuring clarity and relevance of content.
  • Use a mix of instructional techniques (e.g., role-playing, case studies, simulations) to engage learners and drive real-world behavioral changes.
  • Facilitate discussions, coaching, and feedback sessions to reinforce behavioral learning and foster continuous improvement.

  4. Behavioral Training Integration:

  • Focus on building programs that encourage positive behavioral shifts, such as leadership development, team collaboration, adaptability, and managing change.
  • Integrate methods for reinforcing behavior change post-training, including follow-up resources, action plans, and peer support systems.
  • Partner with senior leadership to ensure the organization’s culture and values are embedded within training programs.
    

  5. Learning Technologies & Platforms:

  • Manage and optimize the use of Learning Management Systems (LMS) and other platforms to deliver and track upskilling and behavioral training initiatives.
  • Use data analytics to monitor program participation and learning progress, adjusting content delivery based on feedback and outcomes.
  • Stay up-to-date on new learning technologies and tools that can enhance the effectiveness of behavioral and upskilling training.

  
  

  6. Measurement & Impact Evaluation:

  • Define and track key performance indicators (KPIs) for both technical upskilling and behavioral outcomes.
  • Collect feedback and assess training effectiveness through surveys, interviews, and performance metrics.
  • Use data to refine training content, ensuring programs are impactful, relevant, and drive both skill enhancement and desired behavioral changes.

  
  

  7. Leadership & Collaboration:

  • Lead a team of L&D professionals focused on content creation, training delivery, and learner support.
  • Collaborate with cross-functional teams to ensure upskilling and behavioral training programs are aligned with business goals and organizational culture.
  • Mentor and support team members to help them grow their capabilities in delivering behavior-based and skill-building programs.

  
  

  8. Continuous Improvement:

  • Research the latest trends in upskilling methodologies, leadership development, and behavior science to continually improve the quality and impact of L&D programs.
  • Drive innovation within the L&D function by testing new approaches, such as gamification or microlearning, to reinforce behavioral changes and skill development.
  • Bachelor's degree in Human Resources, Education, Psychology, Business, or related field (Master’s preferred).
  • 5+ years of experience in Learning & Development.
  • Proven experience in designing and delivering upskilling programs that enhance technical and functional skills.
  • Strong expertise in behavioral training and change management principles (e.g.,emotional intelligence, communication, leadership, adaptability).
  • Proficient in content creation tools (e.g., Articulate, Adobe Captivate, Camtasia) and Learning Management Systems (LMS).
  • Excellent communication, presentation, and facilitation skills, with the ability to engage employees at all levels.
  • Experience with data analytics and performance metrics to evaluate training impact and business outcomes.
  • Strong project management skills and ability to prioritize multiple training initiatives.

  Bangalore

• Program Manager (Domestic)

  • Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a Great Learning experience with high satisfaction levels

  • Being the first point of contact for participants, troubleshoot queries and manage discussions

  • Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals and many other internal and external stakeholders

  • Consistent and thorough monitoring of participants’ performance and engagement using various program trackers to ensure each participant gets personalized experience in terms of support and learning experience. This will require forging meaningful relationships with the participants

  • Management, identification and implementation of processes for smoother program management to ensure a consistent and trouble-free learning experience.

  • Minimum 2 years of work experience in similar role

  • Problem solving - good aptitude and stakeholder management skills

  • Quick learning - ability to learn business & processes

  • Excellent oral and written communication skills

  • Ability to hold meaningful conversations with senior professionals

  • Intermediate level of knowledge in Excel and other productivity tools

  • A passion for growing emerging brands with huge potential

  • Ability to multitask and coordinate with multiple stakeholders

  Gurgaon

  Bangalore

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If you're interested in some other role, send us an email on info@mygreatlearning.com