You have been redirected to our United States website for programs relevant to you.
Close
Live Master Class

Enhancing Customer Experience With NLP

Beginner

Skill level

Free

Course cost

About this session

This Great Learning MasterClass, will give you an overview of How to Enhance Customer Engagement with NLP & Social Media Analytics. In today's scenario, there is a deep impact on several businesses due to the pandemic and the subsequent lockdown. The uncertainty and volatility in the economy makes it critical for businesses to stay connected with existing customers, so as to retain them. Social Media and the online world have come to play a significant role in the customer journey in the recent past, which is further accelerated with current social distancing norms and reduced functioning of brick-and-mortar stores. How do we leverage the power of Social media and online platforms to build enhanced and novel customer experience models? What algorithms to use and how to interpret the results? Attend this webinar to get a real world perspective on these questions.

About the Speaker

Ms. Sowmya Vivek

Independent Consultant, Visiting Faculty, Great Learning

Profile

Sowmya is an Independent consultant working on projects on Customer Analytics, Deep Learning & NLP. She is a visiting faculty at Great Learning and a course Instructor at DataCamp USA. Sowmya has 25 years of experience spread across ML modelling, Business Intelligence, Workflow optimisation, Content Management & e-learning content development.

Great Learning Academy - Free Online Certification Courses

Great Learning Academy, an initiative taken by Great Learning to provide free online courses in various domains, enables professionals and students to learn the most in-demand skills to help them achieve career success.

Great Learning Academy offers free certificate courses with 1000+ hours of content across 100+ courses in various domains such as Data Science, Machine Learning, Artificial Intelligence, IT & Software, Cloud Computing, Marketing & Finance, Big Data, and more. It has offered free online courses with certificates to 500,000+ learners from 140 countries. The Great Learning Academy platform allows you to achieve your career aspirations by working on real-world projects, learning in-demand skills, and gaining knowledge from the best free online courses with certificates. Apart from the free courses, it provides video content and live sessions with industry experts as well.

X
popup asset

Welcome to Great Learning Academy