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NLP Customer Experience

4.52
average rating

Ratings

Intermediate

Level

1.5 Hrs

Learning hours

3.5K+

Learners

Skills you’ll Learn

About this Free Certificate Course

In this Digitally dominated world, the power of the customer to influence the brand's value and image has exponentially grown. To address this decentralization, companies across the globe have given huge emphasis to increasing their customer engagement through digital platforms. So this course helps you understand the customer engagement cycle through Social media analytics and NLP. This allows you to deeply understand the emotional connection between a customer and a brand, also the degree and depth of brand-focused interactions a customer chooses to perform.

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Course Outline

What is NLP?

In this module, you will get introduced to NLP and its various popular examples. You will go through the roadmap to learn NLP and understand the implementation of the technique through Python. 
 

Agenda
What is Customer Engagement?
Customer Engagement lifecycle
NLP and Social media analytics approach
Revenue growth by NLP
Customer Experience
Customer Loyalty
FAQ's on NLP

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4.52
Course Rating
72%
19%
5%
1%
3%

Ratings & Reviews of this Course

Reviewer Profile

5.0

The Highlights of My Learning Experience
I just completed a course in Natural Language Processing that focused on enhancing customer experience. I appreciated the applications of natural language processing to understand customer sentiment and improve engagement strategies. The course sheds light on how data-driven approaches can improve customer loyalty and satisfaction. The interactive learning environment and real-world case studies made it easier to understand and apply the concepts. The experience made me understand the intersection of technology and customer relations better.
Reviewer Profile

5.0

Mastering Customer Engagement Skills
I want to express my sincere gratitude for the insightful and engaging course. The knowledge and skills I gained will be invaluable in my professional journey. Your guidance and expertise made the learning experience truly enriching. Thank you for your dedication and support throughout the course.
Reviewer Profile

5.0

Good Course to Understand the Power of NLP Applied on Practical Use Cases
Good theoretical and coding combination for beginners to understand practical usage of NLP.

NLP Customer Experience

1.5 Learning Hours . Intermediate

Why upskill with us?

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Frequently Asked Questions

Will I get a certificate after completing this NLP Customer Experience free course?

Yes, you will get a certificate of completion for NLP Customer Experience after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.

How much does this NLP Customer Experience course cost?

It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of NLP Customer Experience can get started with this course.

Is there any limit on how many times I can take this free course?

Once you enroll in the NLP Customer Experience course, you have lifetime access to it. So, you can log in anytime and learn it for free online.

Can I sign up for multiple courses from Great Learning Academy at the same time?

Yes, you can enroll in as many courses as you want from Great Learning Academy. There is no limit to the number of courses you can enroll in at once, but since the courses offered by Great Learning Academy are free, we suggest you learn one by one to get the best out of the subject.

Why choose Great Learning Academy for this free NLP Customer Experience course?

Great Learning Academy provides this NLP Customer Experience course for free online. The course is self-paced and helps you understand various topics that fall under the subject with solved problems and demonstrated examples. The course is carefully designed, keeping in mind to cater to both beginners and professionals, and is delivered by subject experts. Great Learning is a global ed-tech platform dedicated to developing competent professionals. Great Learning Academy is an initiative by Great Learning that offers in-demand free online courses to help people advance in their jobs. More than 5 million learners from 140 countries have benefited from Great Learning Academy's free online courses with certificates. It is a one-stop place for all of a learner's goals.

What are the steps to enroll in this NLP Customer Experience course?

Enrolling in any of the Great Learning Academy’s courses is just one step process. Sign-up for the course, you are interested in learning through your E-mail ID and start learning them for free online.

Will I have lifetime access to this free NLP Customer Experience course?

Yes, once you enroll in the course, you will have lifetime access, where you can log in and learn whenever you want to.

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