Senior Executive HR Operations

icon gurgaon

Apply Now

Job Description

The Senior Executive – HR Operations will play a key role in overseeing HR operations processes
while ensuring accuracy, compliance, and timely execution. The role involves coordination with
employees, vendors, and internal stakeholders, while supporting HR team members in
transactional tasks.

Key Responsibilities:
1. Onboarding and Employee Data Management
  • Review and validate onboarding forms to ensure timely closure.
  • Activate HRMS profiles post onboarding form verification.
  • Update employee codes for new joiners on HRMS.
  • Ensure data sanctity by auditing and correcting employee information on HRMS.
2. Background Verification (BGV) Management
  • Follow up with employees to close BGV insufficiencies.
  • Closure external verification BGV for GL former employees.
  • Resolve BGV-related employee queries.
  • Review vendor reports work on resolution for same.
  • Maintain accurate records and perform periodic audits of BGV data.
3. HRMS and Attendance Management
  • Update and maintain employee records on the HRMS platform.
  • Address employee queries related to attendance and leaves.
  • Manage leave revocation requests and location updates.
  • Process no-show deletions and validate leave/attendance at month-end.
  • Provide support for HRMS mobile access and usability.
4. Letters and Documentation
  • Issue standard letters: employment, relieving, addendums, and visa letters.
  • Handle ad-hoc documentation needs (e.g., LTA validation, background check clearances).
  • Ensure timely and accurate letter dispatches with proper documentation protocols.
5. Medical Insurance and Benefits Administration
  • Provide guidance on company medical insurance policies and HR procedures.
  • Escalate claim-related queries to appropriate channels for timely resolution.
  • Prepare and maintain employee addition, deletion, and correction sheets for insurance.
  • Check Aadhaar and PAN linkage as part of documentation completeness.
  • Facilitate sharing of employee e-cards (Medical, ID, etc.).
6. Compliance and Query Resolution
  • Monitor employee queries and provide timely support via appropriate channels.
  • Ensure compliance with data protection and HR operational policies.
  • Serve as the first point of contact for routine process escalations

Qualifications


Requirements
  • 1-3 years in HR Operations
  • Strong attention to detail and process orientation
  • Good verbal and written communication
  • Proficiency in HRMS systems (e.g., Darwinbox preferred)
  • Analytical mindset with the ability to handle large datasets
  • Time management and multitasking abilities
  • Team collaboration and stakeholder coordination