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Chief Operating Officer Programme: Strategic Leadership in the Age of AI

Chief Operating Officer Programme: Strategic Leadership in the Age of AI

Application closes 26th Oct 2026

Harness AI. Transform Operations. Create Value.

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    AI Strategy and Operational Technology Curriculum

    Develop expertise in AI strategy, operating models, intelligent operations, and risk and maturity assessment, then apply Generative AI, Agentic AI.

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    Leadership, Governance, and Boardroom Readiness Exercises

    Learn to navigate board expectations, structure and defend high-stakes decisions, and lead organisational change with confidence.

Program outcomes

What it takes to lead as a COO in the age of AI?

Become a future-ready, AI-driven Chief Operating Officer

  • Build a scalable operating model around an enterprise's real trade-off, cost, quality, speed, flexibility

  • Build the financial fluency to evaluate AI investments through ROI and capital allocation

  • Size AI-driven returns and govern capital allocation to a board-ready standard

  • Apply AI, digital twins and analytics to build resilient, sustainable operations

  • Lead responsible AI, boardroom decision-making, and change management with confidence

  • Design AI use cases with Generative AI and data foundations that scale across the enterprise

Earn a Certificate of Completion from IIT Bombay (SJMSOM)

  • #2 in India

    #2 in India

    QS World University Rankings, 2026

  • #28 Globally

    #28 Globally

    QS Rankings in Engineering & Technology, 2025

  • #3

    #3

    NIRF India Rankings 2025

About IIT Bombay & SJMSOM

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Established in 1958, IIT Bombay is among India’s premier institutes for engineering, technology, science and management.

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A community of 732 faculty members and 70,000+ graduates, IIT Bombay spans 17 departments and 3 schools.

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With ₹700+ crore in annual research funding in 2023–24, IIT Bombay advances impactful research and innovation.

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SJMSOM, IIT Bombay’s management school, ranks #14 in NIRF India Management Rankings 2025.

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SJMSOM’s startup ecosystem has nurtured 200+ startups and a 2,000+ strong alumni network.

Program Advantage

Program Highlights

Why choose the IIT Bombay COO Programme

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    Experience Campus Life at IIT Bombay

    Learn to navigate board expectations, structure and defend high-stakes decisions, and lead organisational change with confidence.

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    Cross-Disciplinary Faculty and Industry Practitioners

    Live executive sessions delivered by faculty from IIT Bombay's SJMSOM and Engineering Departments, supported by live Executive Masterclasses by senior industry experts.

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    Enterprise Transformation Studio

    A mentored, team-based capstone where participants can bring an organizational challenge to build and present a 100-day AI transformation blueprint to an expert jury.

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    Enterprise Economics and ROI

    Evaluate operational decisions and AI investments through capital allocation, ROI and measurable business performance.

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    Case-Based Learning Pedagogy

    Learn from industry case studies and time-tested frameworks, evaluating how leading enterprises have executed change at scale.

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    Dedicated programme support

    Get personalised support from a dedicated Programme Manager throughout your 6-month learning journey.

Skills you will learn

AI Strategy & Enterprise Operating Models

AI Investment ROI & Capital Allocation

Generative AI & Agentic AI for Enterprise

Enterprise Data Foundations & Decision Intelligence

Digital Twins & Intelligent Operations

Supply Chain Resilience & Sustainability

Cybersecurity & AI Risk Governance

Boardroom Decision-Making & Business Cases

Workforce Transformation & Change Leadership

Enterprise Transformation Roadmapping

AI Strategy & Enterprise Operating Models

AI Investment ROI & Capital Allocation

Generative AI & Agentic AI for Enterprise

Enterprise Data Foundations & Decision Intelligence

Digital Twins & Intelligent Operations

Supply Chain Resilience & Sustainability

Cybersecurity & AI Risk Governance

Boardroom Decision-Making & Business Cases

Workforce Transformation & Change Leadership

Enterprise Transformation Roadmapping

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  • Overview
  • Learning Path
  • Curriculum
  • Projects
  • Certificate
  • Faculty
  • Mentors
  • Fees

Who is this programme for?

Designed for senior leaders who influence business performance and are preparing to own enterprise execution.

  • Senior Leaders & CXOs

    Build strategic AI expertise, evaluate technology investments, and lead enterprise transformation to drive long-term business value.

  • Aspiring COOs and Heads of Operations

    Build strategic, financial and AI-driven leadership skills to transition into enterprise roles and lead complex, cross-functional organisations.

  • Functional Leaders and Business Unit Heads

    Leverage AI to boost operational performance, make data-driven decisions, lead transformation and deliver measurable business outcomes.

  • Digital Transformation Ambassadors & Consultants

    Build AI and intelligent operations expertise, advise leaders on transformation opportunities and develop business cases for technology adoption.

Campus Immersion

  • Welcome & Orientation

    Cohort Kickoff - Welcome, Inaugural Address & Programme Overview

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  • Masterclasses with Faculty

    AI-Driven Operational Excellence Framework, Industry Challenges, Boardroom Preparation, Financial Preparedness, etc.

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  • Workshop

    Leadership Workshop for Future-Ready COOs

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  • Experiential Learning

    Experience Lab visits and showcase your capstone in board-style

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  • Networking

    Gala Dinner with faculty and peers

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  • Feedback & Wrap-Up

    Graduation Ceremony & Programme Reflection

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Programme Structure & Curriculum

Designed by IIT Bombay's Shailesh J. Mehta School of Management faculty and senior industry practitioners, the curriculum moves from AI strategy and investment economics to AI-driven operations, risk, and board-ready leadership for the modern COO.

Immersion 1: Campus Immersion at IIT Bombay

Opens the programme on the IIT Bombay campus - orients learners to the AI-driven operations journey, builds a shared foundation, and grounds the cohort in the institute's technology and innovation ecosystem before the online curriculum begins.

Topics Covered

- Orientation and cohort kickoff - Foundational masterclasses: AI-driven operational excellence framework, industry challenges - Self-Leadership workshop - Lab visits and IIT Bombay innovation ecosystem exposure - Gala dinner with faculty and peers

Module 1: Strategy, Operating Model, and Value Creation

Develops a full strategic and operational toolkit for the modern COO - connecting enterprise strategy to competitive advantage, translating it into scalable execution, and using AI to redesign business models for enterprise value creation.

Topics Covered

- Enterprise strategy and competitive advantage in the age of AI - From strategy to scalable execution and modern operating model design - Operations trade-offs: cost, quality, speed, flexibility and dependability - AI-accelerated business models and enterprise value chain economics

Module 2: Economics, Finance, and Performance

Gives COOs the economic and financial vocabulary to quantify enterprise productivity, size the value pools unlocked by AI and digital transformation, and build a rigorous, board-ready investment case.

Topics Covered

- Economics of enterprise performance and productivity - Enterprise value pools unlocked by AI, digital and operational transformation - AI investment ROI: investment logic, benefits measurement and value realisation - Capital allocation and benefits governance for the modern COO

Module 3: AI, Data, and Technology Playbook for COOs

Builds the technology fluency a COO needs to act on the investment logic from Module 2 - covering the enterprise technology playbook, Generative and Agentic AI, data foundations, and a practical method for designing high-value AI use cases.

Topics Covered

- Technology playbook and the Industry 4.0/5.0 roadmap - Generative AI and Agentic AI for enterprise knowledge and workflows - Enterprise data foundations, decision intelligence and executive dashboards - Scaling transformation (DBS Bank case) and enterprise maturity assessment - Predictive analytics and designing high-value AI use cases

Module 4: Digital Enterprise for Operations and Service Industry

Examines what it takes to run AI use cases at enterprise scale - AI-native infrastructure spanning enterprise, edge and cloud, intelligent and reusable enterprise platforms, and a practitioner case on scaling digital transformation.

Topics Covered

- AI-native digital infrastructure across enterprise, edge and cloud - Designing intelligent, reusable enterprise platforms - Operational technologies for resilient, high-performance operations - Practitioner case: scaling AI and digital transformation (Tata Chemicals)

Module 5: Intelligent Operations & Sustainability

Puts the infrastructure and platforms from Module 4 to work across the operating core of the enterprise - digital twins, AI-enabled demand and supply planning, and AI, IoT and robotics for logistics and operations.

Topics Covered

- Enterprise performance analysis and digital twin foundations - AI-enabled demand, supply and production planning - Supply chain resilience and sustainable value chains - Intelligent operations: AI, IoT and robotics for enterprise transformation

Module 6: Enterprise Risk, Resilience, Trust, and Governance

Equips COOs to manage the enterprise's exposure to disruption raised by intelligent, connected operations - building a cybersecurity playbook, addressing responsible-AI risk, and integrating AI accountability into enterprise governance.

Topics Covered

- Cybersecurity playbook for COOs - AI trust, responsible AI and enterprise risk - Business risk assessment and continuity planning - Enterprise governance in the age of AI

Module 7: Board, Transformation, People, and Leadership

Brings the entire programme together - preparing COOs to meet board expectations, scale transformation using real enterprise cases, lead workforce and organisational change, and integrate strategy, technology, people and risk into one leadership agenda.

Topics Covered

- Board expectations and boardroom decision-making - Workforce transformation and leading organisational change - Leadership, culture, human-AI collaboration and executive integration

Immersion 2: Campus Immersion at IIT Bombay (Closure)

Sharpens learners' cost and boardroom communication skills, prepares them to lead with influence, and brings the cohort back to campus for the Capstone showcase and formal programme completion.

Topics Covered

- Smart cost management masterclass: COO-level playbook for cost strategy in the AI era - Board-level business case masterclass - Leadership workshop: leading with influence as a future-ready COO - Enterprise Transformation Studio showcase: Capstone proposals presented before faculty and industry jury - Graduation: closing reflections and formal award of certification

Note: The curriculum listed above are indicative and subject to updates as technology evolves.

Case-Based Learning

Engage in sample case studies using strategic, financial, and AI tools.

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Leadership

The second-in-command

Description

A newly appointed COO at a fast-growing enterprise inherits a role with no settled definition: part chief of sta, part head of execution, part CEO-in-waiting, depending on who is asked. This case follows how such executives negotiate the scope of their mandate, share power with the CEO, and decide whether the role is a destination or a pathway to the top job. Learners will understand how to define their mandate deliberately rather than inherit it by default.

Skills you will learn

  • Leadership Mandate
  • Role Definition
  • Executive Communication
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Operations

From strategy to operating model

Description

A business with a clear growth strategy finds its operations pulling in the opposite direction, with costs rising, service levels slipping and teams unsure which priority wins. This case examines how operations leaders confront the trade-os between cost, quality, speed, flexibility and dependability, and redesign the operating model to reflect the strategy the business actually chose. Learners will understand why an operating model is a set of explicit choices rather than an organisation chart.

Skills you will learn

  • Operating Model Design
  • Strategic Execution
  • Trade-off Analysis
  • Business Alignment
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Digital Transformation

When the digital twin becomes the business model

Description

Industrial manufacturers are building digital twins of their products to improve design and maintenance, only to discover that the same data can support entirely new oerings. This case examines how vehicle and equipment makers move from selling assets to selling uptime, performance and usage-based services. Learners will understand how an operational capability becomes a source of enterprise value.

Skills you will learn

  • Digital Twins
  • Business Model Innovation
  • Data-Driven Services
  • Value Creation
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AI in Services

AI-led operational excellence in services

Description

Service organisations are moving past dashboards towards decision intelligence, where systems recommend the action rather than just surface the number. This case examines what it takes to move from visibility to action at enterprise scale. Learners will understand why data foundations determine how far AI can be trusted.

Skills you will learn

  • Decision Intelligence
  • AI Trust
  • Data Foundations
  • Service Operations
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Data Transformation

Rebuilding a legacy enterprise around data

Description

Established manufacturers carrying decades of physical assets and process knowledge face a question newer entrants never do: how to become data-driven without stopping production. This case examines how transformation is sequenced, where it stalls, and how readiness is measured. Learners will understand why the hardest part of digital transformation is organisational, not technical.

Skills you will learn

  • Data Transformation
  • Change Management
  • Readiness Assessment
  • Organisational Strategy
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AI Operations

From monitoring to intervention

Description

Asset-heavy operators, from agricultural equipment makers to logistics fleets, are moving from AI that reports to AI that acts. This case examines what changes when systems intervene in real time, the liability and trust questions that follow, and where human judgement must stay in the loop. Learners will understand the operational and governance shift that autonomy demands.

Skills you will learn

  • AI Autonomy
  • Operational Governance
  • Real-Time Systems
  • Human-in-the-Loop
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Sustainability

Sustainability reaches the operating core

Description

Sustainability has moved from a reporting function to an operating constraint, reshaping supply chains, product design and capital allocation. This case examines organisations that pursued ambitious environmental targets through operations rather than osets, alongside the rise of the Chief Sustainability Ocer. Learners will understand how environmental commitments translate into operational decisions.

Skills you will learn

  • Sustainable Operations
  • Supply Chain
  • Environmental Strategy
  • Capital Allocation
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AI Leadership

Why data and AI leaders struggle

Description

Enterprises have appointed Chief Data and AI Ocers at pace, yet many of these roles fail to deliver. This case examines the structural reasons, including unclear mandates, limited budget authority and ownership disputes with operations, and the COO's role in making the partnership work. Learners will understand how to structure accountability for data and AI across the enterprise.

Skills you will learn

  • AI Leadership
  • Accountability
  • Organisational Structure
  • Partnerships
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Governance

Reporting to the board

Description

Boards are asking sharper questions about transformation progress, AI risk and capital deployment, and operating executives often answer with volume rather than clarity. This case examines what a board actually needs, how to present uncertainty honestly, and what separates an informative report from a defensive one. Learners will understand how to communicate at a board-ready standard.

Skills you will learn

  • Board Communication
  • Risk Reporting
  • Business Case Presentation
  • Decision-Making

Note: The above list of case studies is not exhaustive and is under the purview of the academic team. It is subject to change to ensure alignment with evolving industry requirements.

Learn from renowned IIT Bombay faculty

  • Prof. Varadraj Bapat

    Prof. Varadraj Bapat

    Programme Coordinator, Professor & Head, SJMSOM

    He has 28 years of experience and authored books with McGraw Hill.

    IIT Bombay finance professor with CA, CMA and PhD qualifications.

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  • Prof. M. D. Agrawal

    Prof. M. D. Agrawal

    Visiting Faculty, SJMSOM and Industry Expert

    Industry expert with 40+ years in industry, academia and associations.

    Former CIO at BPCL and Advisor and Director at TCS.

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  • Prof. Milind Atrey

    Prof. Milind Atrey

    Deputy Director, Academics, Research & Translation, IIT Bombay

    IIT Bombay Deputy Director and INOX Chair Professor of Cryogenics.

    He is President of the Indian Cryogenics Council and an IMechE Fellow.

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  • Prof. Ravi Gudi

    Prof. Ravi Gudi

    Deputy Director, Finance, Infrastructure and Administration

    Professor of Chemical Engineering at IIT Bombay and a B.Tech alumnus.

    He won the Herdillia Award for Excellence in Basic Research in 2009.

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  • Prof Rajendra Sonar

    Prof Rajendra Sonar

    Professor, SJMSOM, IIT Bombay

    He has 32 years of experience and founded the AI startup iKen.

    Professor of Information Systems and Technology at SJMSOM, IIT Bombay.

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  • Prof. Gajendra Kumar Adil

    Prof. Gajendra Kumar Adil

    Professor, SJMSOM, IIT Bombay

    Faculty at SJMSOM, IIT Bombay since 2000 in operations management.

    He has published in Operations Research, EJOR and Omega journals.

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  • Prof. Siva Kumar

    Prof. Siva Kumar

    Professor, DCSE, IIT Bombay

    Professor of Computer Science and Engineering at IIT Bombay.

    He works on formal verification of safety-critical real-time systems.

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  • Prof. Omkar D. Palsule-Desai

    Prof. Omkar D. Palsule-Desai

    Professor, SJMSOM, IIT Bombay

    Operations and supply chain faculty at SJMSOM, IIT Bombay.

    He was core faculty at IIM Indore from 2010 to 2025.

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  • Prof. Pankaj Dutta

    Prof. Pankaj Dutta

    Professor, SJMSOM, IIT Bombay

    Shailesh Mehta Chair Professor in Decision Sciences at IIT Bombay.

    He is in the Stanford list of the world’s top 2% scientists.

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  • Prof. Ashish Pandey

    Prof. Ashish Pandey

    Professor, SJMSOM, IIT Bombay

    Professor teaching Organization Behaviour, OD and HRM.

    His research focuses on yoga, mindfulness and workplace spirituality.

    Know More
  • Prof. Trupti Mishra

    Prof. Trupti Mishra

    Professor, SJMSOM, IIT Bombay

    Professor at the School of Management, IIT Bombay.

    Her research focuses on economics of pollution and climate change.

    Know More
  • Prof. Sarthak Gaurav

    Prof. Sarthak Gaurav

    Associate Professor, SJMSOM, IIT Bombay

    Assistant Professor of Economics at SJMSOM, IIT Bombay.

    His research focuses on development economics and insurance markets.

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  • Prof. Snehal Awate

    Prof. Snehal Awate

    Professor, SJMSOM, IIT Bombay

    Strategy and international business researcher at SJMSOM, IIT Bombay.

    Her work has appeared in Strategic Management Journal and JIBS.

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Learn from Industry Leaders

Learn from industry experts and senior practitioners driving transformation and operational excellence.

  •  Prof. Mayank Pareek  - Mentor

    Prof. Mayank Pareek

    Former President, Tata Motors Passenger Vehicles Division (PV)
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  •  Prof. Dipak Gupta  - Mentor

    Prof. Dipak Gupta

    Former MD & CEO of, Kotak Mahindra Bank
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  •  Mr. Vikrant Deoras  - Mentor

    Mr. Vikrant Deoras

    Chief Digital & Information Ocer, Tata Chemicals
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  •  Mr. Shreeram Shanbhag  - Mentor

    Mr. Shreeram Shanbhag

    Global Head, Digital Consulting & Solutions, L&T Technology Services
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  •  Mr. Prasad Ramdasi  - Mentor

    Mr. Prasad Ramdasi

    Head, Engineering & Delivery , ATS-Global
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  •  Mr. Harvinder Singh Banga  - Mentor

    Mr. Harvinder Singh Banga

    Chief Digital Officer, Movers International Group
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  •  MR. S. Karthik  - Mentor

    MR. S. Karthik

    Former Head, Talent Development, TCS
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Note: This is an indicative list and is subject to change based on the availability of faculty.

Get certificate from IIT Bombay

Earn a Certificate of Completion from IIT Bombay, validating your expertise in strategic leadership and enterprise AI transformation. This credential enhances your professional profile and demonstrates your ability to drive measurable business value.

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    Prestigious recognition

    Earn a Certificate of Completion from IIT Bombay, one of India’s top institutions.

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    Enhance your leadership profile

    Strengthen your professional credentials and showcase your expertise in AI-driven transformation.

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    Global credibility

    Benefit from IIT Bombay’s global reputation and alumni network.

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    Boardroom-ready skills

    Demonstrate advanced capabilities in strategy, AI, and enterprise leadership.

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* Image for illustration only. Certificate subject to change.

Course Fees

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    Gain strategic, financial, and technology skills to lead enterprise-wide AI transformation.

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    Experience campus immersions and live sessions with IIT Bombay faculty and industry experts.

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    Work on a real-world capstone project and present your AI transformation blueprint.

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    Earn a prestigious Certificate of Completion from IIT Bombay.

Take the next step

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Apply to the program now or schedule a call with a program advisor

Apply today and become an ai leadership expert

Application closes: 26th Oct 2026

Application closes: 26th Oct 2026

The course fee is ₹3,25,000 + 18% GST

Registration Process

Registrations close once the required number of participants enroll. Apply early to secure your spot.

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    Application

    Interested candidates can apply by filling out a simple online application form.

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    Interview process

    Selected candidates will receive an oer letter. They must pay the registration fee to confirm their seat and complete the registration.

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    Offer of Registration

    Selected candidates will receive an oer letter. They must pay the registration fee to confirm their seat and complete the registration.

Course eligibility

  • Bachelor’s or Master’s degree, or higher qualification, from a recognised university with a minimum aggregate of 50% marks or equivalent CGPA.
  • Minimum of 8 years of relevant professional work experience.

Got more questions? Talk to us

Connect with our advisors and get your queries resolved

Speak with our expert +918046802041 or email to iitb.coo@greatlearning.in

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