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  3. Relationship Manager


Relationship Manager

Relationship Manager provides stability by retaining the current customers by providing them what they demand the most. They work in coordination with other departments to strengthen the bond, improve the communication between various individuals and promote loyalty among the working staff of the respective department. They maintain a strong network of experts and ensure that the business goals are executed properly. They create business strategies by analyzing various factors such as profit, loss, and cost of implementation of the respective business strategy. They are responsible for conducting reviews and accordingly make changes in the respective strategy to produce better results.

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Skills Covered in this Path

  • Effective Communication
  • Establish Clear Communication Channels
  • Develop Open Communication
  • Assess Communication Effectiveness
  • Building Communication Strategies
  • Writing Clear and Concise Messages
  • Effective Communication
  • Communication Management
  • Project Communication Management
  • Sources of conflict
  • Intervention in conflict
  • Conflict resolution skills
  • Collaboration
  • Conflict management
  • CRM Process
  • Communication
  • Customer Service (Can remove)
  • Relationship Management
  • Customer experience
  • Customer satisfaction
  • Tips for interviews
  • Time Management Skills

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Industry relevant skills

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Industry relevant skills
Upskill yourself with 1000+ courses across different domains and earn a certificate.
Stand out to recruiters
Earn certificates for each course you complete and share it online to get noticed by recruiters.

Earn a certificate

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10 Million+ learners

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