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Live Master Class

Customer Centricity - The critical ingredient for business success

Instructor:

Sneha Bhattacharya

Beginner

Level

1.13 Hrs

Learning hours

646

Learners

Enrol free with email

About this Live Session

Modern businesses are witnessing a shift in the marketing sentiment from just growth to profitability. Learn how building and retaining a loyal customer base can help achieve your profitability goals in this exclusive interaction. Join Sneha Bhattacharya (Senior Account Director - Marketing Solutions, LinkedIn) and Aparna Mahesh (CMO, Great Learning) as they take you through customer-centric strategies for business success and the best ways to adopt them. Together, they will explore the kinds of processes companies put in place to leverage customer centricity and ways to maximise its usage. As they share their experiences in the marketing domain, the speakers will also disclose the skills needed to become more customer-centric.

Why upskill with us?

1000+ free courses

In-demand skills & tools

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Customer Centricity - The critical ingredient for business success

1.13 Hrs

Learning hours

Beginner

Level

646

Learners

Trusted by 1 Crore+ Learners globally

4.8

4.89

4.94

4.7

Our instructor

Sneha Bhattacharya

Senior Account Director - Marketing Solutions

Product Management Expert

3K+ Learners

2 Courses

Sneha is a marketing communication professional with over a decade of experience in digital strategy, brand solutions, business growth, consultative sales, and content in B2C and B2B environment. In her current role at LinkedIn, she leads account strategy and business growth for high-growth enterprise EdTech brands. It involves absorbing their business challenges, growth aspirations, and stitching it all together with the value engagement framework.

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