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Essential Skills for Business Communication
Essential Skills for Business Communication
This course covers essential business communication skills. You’ll learn to overcome common barriers, improve spoken and written expression and enhance clarity, confidence and impact.
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Course outline
Industry focussed curriculum designed by experts
Foundations of Business Communication
6 items
1.24 hr
- Understanding Communication
- Communication Process
- Types of Communication
- Barriers to Effective Communication
- Overcoming Barriers to Effective Communication
- Role in Business Organisations
Verbal Communication
2 items
0.32 hr
- Verbal Communication - Written
- Verbal Communication - Oral
Non-verbal Communication
2 items
0.39 hr
- Introduction to Non Verbal Communication
- Body Language
Listening
1 item
0.23 hr
- Listening
Written Communication
2 items
0.54 hr
- Email Writing
- Proposal Writing
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Start 7-Day Free TrialGuided Projects
Solve real-world projects with a step-by-step guide, starter code templates, and access to model solutions to boost your skills and build a standout resume.
- GUIDED PROJECT 1
- Improving Communication Flow in a Multicultural Workplace
- In today’s global organisations, teams often consist of members from different cultures, languages and communication styles. This project challenges you to design a communication improvement toolkit for a multicultural team, ensuring clarity, respect and collaboration.
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