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Web and Digital Analytics Essentials

Web and Digital Analytics Essentials

8.36 hrs 1 project

In this course, you will build a strong foundation in web analytics, learning how to track and interpret data for smarter decision-making. You will explore digital analytics fundamentals, apply insights for customer acquisition

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Course outline

Industry focussed curriculum designed by experts

Web Analytics Fundamentals

3 Videos

In this module, you will understand the foundations of web analytics, explore the step-by-step analytics process and learn about different types of analytics that help track performance and guide business decisions.

3 items

0.59 hr

  • Web Analytics Fundamentals
  • Web Analytics Process
  • Types of Web Analytics

Web Analytics for Customer Acquisition & Retention

9 Videos

In this module, you will explore the customer relationship loop, understand and measure Customer Lifetime Value (CLV) and apply acquisition and retention strategies.

9 items

2.18 hr

  • The Loop of Customer Relationships
  • Understanding Customer Lifetime Value
  • Acquisition Strategies using CLV
  • Acquisition Strategies - Referrals and Social Influence
  • Retention Strategies - Concept and Importance
  • Retention Strategies
  • Measuring CLV
  • Impact of Customer Retention on CLV
  • Applications of CLV

Introduction to Digital Analytics

4 Videos

In this module, you will learn digital analytics fundamentals, understand key performance metrics, explore factors for selecting suitable metrics and gain an overview of tools for measuring online performance effectively.

4 items

1.02 hr

  • Introduction to Digital Analytics
  • Metrics within Digital Analytics
  • Considerations for Choosing Metrics to Measure
  • Digital Analytics Tools

Mastering Google Analytics 4

7 Videos

In this module, you will dive into Google Analytics 4, its key features, user interface and reporting capabilities. You will learn to decode engagement, acquisition and monetization reports and conduct explorations for actionable insights.

7 items

1.47 hr

  • Learning Objectives - Google Analytics 4
  • Key Aspects of Google Analytics 4
  • User Interface of Google Analytics 4
  • Actionable Reports - Decoding Engagement
  • Actionable Reports - Decoding Acquisition and Monetization
  • Conducting Explorations
  • Learning Outcomes - Google Analytics 4

Performance Analytics in Digital Marketing

12 Videos

In this module, you will learn to analyze content, email, website and social media performance, gaining skills to evaluate effectiveness and apply insights to improve digital marketing strategies.

12 items

2.28 hr

  • Goal Setting
  • Organic Metrics
  • Paid Metrics
  • Attribution Models
  • Communicating Content Performance
  • Understanding Email Campaigns
  • Email Campaign Analytics
  • WSMA - Overview
  • WSMA - Key Metrics
  • WSMA - Tools and Techniques
  • Measuring and Optimizing Campaigns
  • WSMA - Case Studies

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Guided Projects

Solve real-world projects with a step-by-step guide, starter code templates, and access to model solutions to boost your skills and build a standout resume.

  • GUIDED PROJECT 1
  • Customer Journey Mapping and Optimization Using Google Analytics 4
  • This project tasks learners with mapping and analyzing the customer journey using Google Analytics 4. Learners will track how users move across different stages of the funnel—from first visit to conversion—identify drop-offs and recommend improvements to enhance user experience, acquisition and retention.
Web Analytics
Customer Acquisition & Retention
Digital Analytics
Google Analytics 4
Email Campaign Analytics
Web and Social Media Analytics

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Course Instructors

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Dr. Pavankumar Gurazada

Senior Faculty, Academics, Great Learning

Dr. Pavankumar Gurazada brings a unique blend of industry experience and academic expertise, specializing in marketing, digital marketing, and machine learning. He is also a Data Science advisor and board member of Constems AI, a deep tech startup focused on building computer vision systems for Industry 4.0. Dr. Gurazada completed his Ph.D. from IIM Lucknow, with a research focus on using machine learning techniques to understand consumer engagement on social media. His research has been presented at prominent international conferences such as the EMAC Conference 2018, the China Internet+ Innovation and Entrepreneurship Conference 2019, and the NASMEI and MRSI conferences. His book, Marketing Analytics, published by Oxford University Press in March 2021, is a testament to his expertise in the field. He holds an MBA from IIM Bangalore and an Integrated Master’s degree in Science from IIT Bombay. With a career that spans roles in retail and B2B sales management, Dr. Gurazada’s industry experience includes leadership positions at Alghanim Retail in Kuwait and Saint Gobain in UAE & Oman, where he significantly contributed to business growth and managed distribution networks.

Web and Digital Analytics Essentials

8.36 hrs 1 project

Web and Digital Analytics Essentials

8.36 hrs 1 project
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