A quality manager ensures that a company's services and goods are in good working order. This position has a broad scope in any firm because it guarantees that standards are met throughout the board, from customer relations to manufacturing processes and everything in between. A quality manager is typically responsible for training employees on corporate rules, standards, processes, and procedures. In their different tasks, a quality manager ensures that all employees follow corporate requirements. Set quality benchmarks in collaboration with upper management. Create guidelines based on industry best practices and client expectations.
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