You will be the guide who takes the participants through a Great Learning journey. You will be talking to them, helping them, supporting them, motivating them and will be their constant companion until they achieve their learning outcomes

• Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a Great Learning experience with high satisfaction levels
• Being the first point of contact for participants, troubleshoot queries and manage discussions
• Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals and many other internal and external stakeholders
• Consistent and thorough monitoring of participants’ performance and engagement using various program trackers to ensure each participant gets personalized experience in terms of support and learning experience. This will require forging meaningful relationships with the participants 
• Management, identification and implementation of processes for smoother program management to ensure a consistent and trouble free learning experience

We are looking to hire passionate Inside Sales professionals for our Sales team. It'll be a remote opportunity/WFH at the moment and will be based in either Gurgaon or Bangalore post re-opening of office. The role involves high volume calling coupled with attractive monthly incentives!

Your primary job responsibility will include (and not limited to):

• Driving inquiries & admissions for the online/blended learning programs offered for the International/Domestic Markets
• Looking after entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
• Counseling experienced professionals via call, email or in-person on which course will be useful to their career progression and suggest the best options
• Updating and maintaining MIS reports

Your primary job responsibility will include (and not limited to):

• As a part of Great Learning’s Corporate Engagement team, lead the corporate outreach initiative in a territory / city.
• Identify, grow and manage relationships with leading corporates as Strategic Partners with the primary objective of getting firm commitments from companies to hire graduates
• Become a trusted partner for the corporate’s upskilling & re-skilling needs, in terms of talent supply or any potential training offering
• Conceptualize and lead initiatives with Partners to create programs such as “train & hire”, “scholarships”, “hackathons” that open new distribution channels for Great Learning
• Creating job opportunities by working closely with Partners, understanding their requirements and mapping students and graduates to these requirements.
• Work closely with cross functional teams to create successful outcomes for partners and students

Job Responsibilities

• Take ownership of non-functional aspects by creating a tech roadmap to achieve a stable and scalable platform for Great Learning’s learners and gurus.
• Mentor other full stack engineers by reviewing their design and code.
• Bring in development and deployment best practices like Test Driven Development, DRY mindset, CI/CD, Containers etc
• Develop business critical features and evaluate new technologies by building POCs.
• Setup application benchmarking and production debugging tools

• Scout and identify the SMEs in the field of Artificial Intelligence, Machine Learning & Business Analytics from India.
• Lead end-to-end onboarding and training process
• Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities
• Assess prospects on the ability to deliver great learning experience as per the quality standards of Great Learning
• Orient new mentors, prepare them and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience
• Create and maintain a healthy mentor pipeline to ensure all the delivery targets are met without compromising on the quality of learning experience for the customers
• Forge long term relationships with mentors & gurus to ensure they have a long term association with Great Learning
• Contribute towards transforming the mentor management function
• Collaborate with Operations, Technology and SMEs on process planning, system design and solutions/initiatives to enable long-term success in mentor/guru management.

• Plan, design and manage execution of marketing for GL's program(s) 
• Lead digital marketing efforts for customer acquisition campaigns 
• Manage marketing campaigns at scale across multiple channels like google, Facebook, LinkedIn, etc. 
• Work in conjunction with cross functional teams (Sales, Product, Tech etc.) to manage large scale marketing campaigns 
• Measure, analyse and understand marketing metrics to drive marketing decisions 
• Own and Manage Re-marketing and Re-engagement to drive transactions from Old Leads  

• Meeting with the development team to discuss user interface ideas and applications.
• Translating designs and wireframes into high-quality code
• Developing cross-platform user-facing features using React Native.
• Developing and implementing front-end architecture to support user interface concepts.
• Integrating SDK, building reusable components, and React Native libraries supporting android and iOS.
• Optimizing components for maximum performance.
• Monitoring, Troubleshooting, and debugging application codes.
• Documenting application changes and developing updates.

• Owning new initiatives for learning content and experience for our flagship program's Software Engineering
• Ensuring ongoing review of the learning content and identifying opportunities to improve quality in terms of appropriateness, accuracy, richness.
• Ensuring the efforts towards updating the content as well as creating additional content - videos, reading material, exercises and assignments.
• Deliver a great learner support experience by ensuring timely response and feedback on all academic queries from learners
• Drive cross-pollination of ideas and knowledge with in-house data science team to deliver inhouse solutions and translate them into learning material & case studies for learners
• Create and deploy our virtual lab environments, and integrate with other platforms, etc. where needed at full scale
• Create end-to-end industry-ready projects for our certificate programs in collaboration with various universities.
• Create a full application (serving as hands on projects for learners) - including consuming and producing APIs, design and deployment on Heroku for Software Engineering learning programs 
• Develop modular applications and features that will be used for corporate and student learners
• Being comfortable developing modular code using the test-driven development (TDD)
  methodology
• Identify and implement the best-automated grading solution, and customize it for our use

• Research on what content is performing well on Youtube as well as other platforms, in order to strategise on the content requirements.

• Collaborate with the internal content team to ensure a continuous pipeline of content as per programming. Managing the content release on Youtube in consultation with Stakeholders.

• Develop data-driven recommendations, organise and analyse data to form actionable plans and create KPIs to measure progress

• Audit existing channel to uncover short and long term recommendations to improve audience engagement and growth metrics.

• Lead creation of recurring reports on the impact of rollout and optimisation efforts against established benchmarks.

• Oversee all written editorial across all videos, channel home-page, community and any off-site blogging/promotion to ensure consistently excellent standards.

• Work on optimisation of channel and video content viz. Titles, tags, descriptions, playlist, thumbnails, homepage, etc.

• Develop creative and effective engagement strategies with the subscriber base for continuous engagement on videos as well as community engagement.

• Use SEO/SMM tools and learning to grow the channel organically.

• Involve in the residency class room sessions to facilitate lectures and lab sessions
• Be the first point contact for participants for academic queries and manage discussion groups
• Monitor participants’ academic performance and make learning interventions in the form of remedial sessions, coaching and mentoring

• Design and conduct examinations to measure the learning outcome of participants
• Identify & Solve interesting problems involving rich datasets in various domains.
  Accordingly, create capstone projects on the evolving use cases in the industry
• Identify key emerging trends in the industry and maintain a rich reference material
• Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation and grading
• Identify key reporting metric sand create dashboards to enable quick decision making

• Create and maintain business and technical requirements
• Identify technical solutions and perform feasibility analysis
• Create technical roadmaps for the operations Team
• Manage, identify and suggest processes for smoother program management to ensure a
• consistent and trouble free learning experience
• Coordinate with IT and Admin to ensure smooth execution at various locations
• Travel to other cities if required to manage residencies
  

• Techno-Managerial role with active contribution and involvement in the course curriculum design, pedagogy, operations and stakeholder management.

• People management & mentoring, Process improvements, and Project management. Being a people manager- leading and growing the team

• Managing the Operations of the designated Data science programs in the location

• Ensuring student engagement through active learning techniques, seamless program delivery and thereby achieving customer delight in our program support and program feedback.

• Ensuring that the curriculum and pedagogy is best suited for our learners by active involvement in curriculum and course design discussions.  

• Designing and managing performance metrics to monitor student progress and potential outcomes.

• Working with Internal teams: Career Services and Corporate Engagement, New Product Development, Sales, Marketing, Admin and IT team to fulfil the objectives and seamless delivery of the Data Science programs.

• Identify key emerging trends in the industry and recommend changes in the curriculum and program design.

• Work closely with senior management at Great Learning to execute the company’s vision.